18+Not real money. Not cash winnings. Virtual coins/points only.

Contacts

Get help, support, or business enquiries — Australia focused

Customer Support

Need assistance with your account, gameplay, or app? Our support team answers common questions about virtual coins, game mechanics, and account settings. Response times vary — expect a reply within 48 hours on business days.

Office location

Office & Media

Press or partnership enquiries are handled by our media team. For interviews or collaboration proposals, email our partnerships contact and include a brief summary and links.

Partnerships & Media

Send us a message

Use this form for support, feedback, or general enquiries. Not for gambling disputes — see Legal information.

Support Hours & Quick Links

Hours: Mon–Fri 09:00–17:00 AEST

Quick links:

Team

Emma Carter
Head of Support
Emma coordinates player support in Australia and oversees responsible play features.

FAQ

***. Solvanta uses virtual coins only. There are *** deposits, withdrawals, or cash prizes.

LocalStorage keeps your balance on the device. If lost, coins cannot be recovered server-side. Contact support for verification.

This is social casino entertainment in Australia using virtual coins only and is not real money gambling.

Legal & Responsible Play

For disputes, complaints, or legal questions in Australia, consult our Legal information page. If you or someone you know needs help with gambling-related issues, visit local support services and resources.

We prioritize safe play: time limits, session reminders, and support links are available in the app.